Pre-order Policy

“Pre-ordering” an item means that you are reserving and paying for an item that will be shipped on a future date. Whilst we are very happy to receive your pre-order for a product, you should be aware of the following terms and conditions that apply to pre-order sales:

A pre-order product is one that is not yet in stock but is expected in stock at a specified future date.

A pre-order product is added to your online basket and payments can be made using Paypal account. We also accept credit/debit card payments through Paypal which does not require Paypal account. An acknowledgement email summarising your pre-order products will be sent to your specified email address.

While we typically receive the entire quantity of an item we order, there is always a chance that it could be allocated, delayed, or cancelled by the manufacturer. In the event this situation occurs, we will immediately notify you and give you a full refund.

If you wish to cancel your pre-order(s) at any time prior to us dispatching your pre-order, please contact our customer services team here who will be happy to help and, process a full refund.

Please read our returns policy.

By placing your pre-order, you consent to these pre-order terms and conditions.